Testimonials

JE
Jill E. Jacobs, Esquire,
City of Palm Bay
"I have been working with Steve and his team before there was a Command, since at least the early 2000’s. In true form, he has again created a team of..."

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WD
Warren Dove,
AT&T
"Command Investigations has consistently provided prompt, reliable and effective services to my team, consistently ensuring client expectations are surpassed."

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KK
Kevin K. Ross-Andino,
éClat Law
"We are proud to call Command Investigations a business partner, a firm that we can count on to assist us in efficiently and effectively resolving our client’s..."

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NA
Neil Ambekar,
Cole, Scott & Kissane, P.A.
"I have had the pleasure of working with Command Investigations on many litigated workers’ compensation claims. Recently, Command provided investigative..."

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ML
Marianne L. Abdel,
Broadspire
"Command Investigations has been great to work with. The expertise level at Command is excellent. I can always trust Command to stay within the designated..."

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MD
Marian DeJong,
United Self Insured Services (USIS)
"As an adjuster who utilizes Command's services in my day-to-day claims handling, I can say their system complements the adjuster’s work load and makes..."

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JE
Judy Evans,
Packard Claims Administration
"My experience with Command has been awesome when it comes to surveillance. Example, my injured worker stated that he could not work and was not working..."

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WB
Warren Brown,
Brown & Pena, P.A.
"Over the years I have dealt with many investigative companies. The only one that I can confidently recommend to my clients is Command Investigations. We..."

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BR
Brandon Rios,
Packard Claims Administration
"When it comes to surveillance, Command Investigations is the preferred company & partner. I am always excited to see what they uncover as they are..."

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LO
Lynn Owens,
PGCS Claim Services
"I have a caseload of questionable complex claims and I seek any/all valuable resources to mitigate our exposure. Surveillance is an excellent tool if and..."

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JH
Jonathan Hampel,
Broadspire
"Command Investigations are leaders in the risk control industry and are the Rolls Royce of investigation companies. They consistently provide quality investigations,..."

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DR
Diane R. Evans, AIC,
PestSure
"Thank you Command Investigations for a job well done! Claimants "moving day" video will go down in history as one of the best "captures ever." This particular..."

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JS
Jamey S. Rodgers,
McDonald and Rogers, P.A.
"I have worked with Rich and Taylor at Command Investigations for several years on various accounts, and have always found them to provide excellent service..."

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JW
Joshua West,
Auto Club Insurance Company of Florida (AAA)
"Command, great job on this investigation, this will be very useful for our case."

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AB
Alice Bane,
Johns Eastern Company
"Wow… that’s a great website... So easy to navigate and everything you need is right there!  We need to be sure that all adjusters know how to access..."

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RH
Robyne Hammond,
Labor Finders
"Command is without a doubt the most responsive investigative partner we have ever used. The quality of the service they perform and knowledge of their..."

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GS
Georgia State Criminal Investigator,
Georgia State Criminal Investigator
"Your investigation has excellent prosecution potential and the identifying photographs and video are some of the best I've seen in years. Excellent work..."

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SC
Shaun Cassidy,
Ascension Benefits & Insurance Solutions of FL
"Thanks to great lines of communication and their vast efforts toward client satisfaction, Command has performed yet another great success in retaining..."

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SC
Susan Charlton,
ESIS Claims
"I just wanted to let everyone know that we all shut this case down with great cost savings of tens of thousands of dollars based upon your surveillance..."

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DP
Donna Pickering,
Qual-lynx
"Obtaining recorded statements when there is a language barrier can be difficult as well as time consuming. Many farm workers do not have personal phones..."

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DB
Donna Bradley,
Crum & Forster
"Command is without a doubt the most responsive and accommodating vendor for investigational services. The quality of the background checks, social media..."

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JM
Jini M. Davidson,
Johns Eastern Company
"Command Investigations is fantastic! They provide outstanding customer service and are able to deliver fantastic results even when given short notice...."

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PD
Pamela Dyke,
PGCS Claims Services
"My experience with Command Investigations has been that everyone has been very professional and helpful. The investigators will call and/or email with..."

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JB
Jennifer Bowling,
PGCS Claim Services
"I just want to tell you how great it is working with Command. I really appreciate that your service is so quick and you always make sure you get me exactly..."

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LM
Lydia Moore,
Advance Auto Parts
"With all the competition in the surveillance and investigative arena it should be hard to find a company that stands out above the rest, but one always..."

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AW
Allyson Weaver,
Rumberger, Kirk & Caldwell, P.A.
"Command is simply the best of the best. I have never worked with a vendor so professional and timely with results and customer service oriented."

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NM
Nick Mullins,
Johns Eastern Company
"Command gives us RESULTS other competitors can't touch. Very friendly, responsive, with a vast menu of services. Why use anyone else?"

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RH
Renee Hudson,
City of Bradenton
"I've had exceptional service from Command, and I've enjoyed a surprisingly continuous communication effort on their part, making the surveillance process..."

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DG
Danielle Geib,
Packard Claims Administration
"Command does a great job! They are thorough and results are better than the competition. Chris S. and Steve are so helpful and respond to inquiries very..."

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PH
Pattie Howell,
TriNet
"We started using Command Investigations in 2014 and have been extremely pleased with their service. Command's Customer Service is excellent and their technology..."

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CJ
Carol J. Regan,
The Cincinnati Insurance Company
"We have been extremely impressed and pleased with Command’s technology and professional work ethics. They have taken on last minute surveillance assignments..."

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MS
Michelle Stevens,
ASI Underwriters
"The service that I receive from the Command staff is top notch. Their product is professional, detailed and always timely. It’s not uncommon for me to..."

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KR
Kyle Rumenik,
ESIS
"Command Investigations has always gone the extra mile to ensure the task at hand is completed. Their suggestions for continued results and the wide range..."

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CJ
Cory J. Strahler,
Matrix One Source
"It has been very rewarding having Command Investigations as our investigative partner. The professionalism, results and service over the past few years..."

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LB
Luke Barefoot,
Johnny Gardner Law Group P.A.
"You guys do an excellent job with your email and online presence.  It is quite impressive and one that sets a bar to emulate. We are pleased to have Command..."

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JP
Julie Plocharczyk,
ESIS
"It is with total confidence that I can recommend Command Investigations to my accounts and clients.   Their professionalism ranks high above the norm.  ..."

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MS
Mary Swanson,
North American Risk Services
"Tears and absolute happiness and joy…..this surveillance is GOLDEN.  If you only knew how horrible this has been to date, you’d understand how amazingly..."

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KB
Kim Beatty,
Crum & Forster
"“I can’t say enough high praises for your staff. They consistently maintain superior customer service – no matter the time or day. You guys picked..."

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MC
Maggie Conatser,
FICURMA
"I would recommend Command to any company wishing to have quality, reliable investigations completed on their claims.  I have known the management team..."

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CR
Carrie Rath,
CorVel Corporation
"We have been working with Command for over a year now, and I am always impressed by their knowledge, professionalism, and dedication to performing quality..."

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RB
Robert B. Bennett,
Sponsler, Bennett, Jacob & Adams, P.A.
"In 23 years of defense practice, I have never had a surveillance company get such case breaking results, so consistently.  I have actually grown to expect..."

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PS
Peonca S. Grier,
Dean, Ringers, Morgan & Lawton, P.A.
"The team at Command are top-notch. They are quick to respond to your needs. I have been working with them for many years and consider them to be my “GO-TO”..."

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RA
Robyne A. Hammond,
Labor Finders
"Command Investigations is our exclusive investigation company in Florida and Georgia for all of our Workers' Compensation needs. Their surveillance team..."

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CW
Cathy Weiser,
Commercial Risk Management
"Command does a very nice job for us. They are very timely with the referrals and move forward with the assignments in a timely manner. They provide us..."

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JW
Jessica Whitmire,
Broadspire
"I have worked with Command Investigations for several years. The quality of work has only gotten better with time. I would recommend them to anyone - they..."

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TM
Tawnee M. Vega,
Broadspire
"My experience with Command Investigations has been nothing but positive. The ease of making referrals is fantastic. I've had a couple of rush situations..."

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LW
Leslie Westbrooks,
Envision Foods
"We here at Jack In The Box highly recommend Command. I believe we absolutely get the most bang for our buck and their investigators are incredibly proactive..."

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TW
Tammy Wright,
Packard Claims Administration
"I love working with you all.  Great team at Command! Every one of the employees are wonderful to deal with."

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ME
Melissa Eusepi,
DecisionHR
"Command has earned the honor of being our “GO TO” company for surveillance and investigations. They understand that time is money in our industry...."

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JL
Jennifer L. May,
CorVel Corporation
"My experience with Command on our most recent case was phenomenal. We were provided copies of the background check and social media sweep well before we..."

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LR
Lorraine Rodriguez,
Superior Grocers
"Just wanted to take a moment to thank you for all the help you have given me on my claims.  Command has been quick to send me updates and your investigators..."

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DK
Dr. Kirk R. Smith,
Rooms To Go
"Command is quick to respond to requests for surveillance. Called on a Friday night and they were on it Saturday morning. Thanks!"

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CS
Carroll Shapiro,
Crum & Forster
"It is such a pleasure to read a report and know my instructions were followed, whether a hit was made or not. The investigator who worked my case did an..."

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JO
Joseph Ojeda,
Gallagher Bassett
"Command Investigations provides quality work and customer service that has assisted in major cost savings and reduction of my claims inventory.  They..."

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AR
Amee Rush,
PrideStaff Inc.
"I have utilized the services of Command Investigations as the investigators for numerous litigated cases nationwide. I have been very satisfied with the..."

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CA
Cristella Aikman,
TECO
"We have been working with Command since 2016, and have been very pleased with their professionalism and customer service. They are a joy to work with,..."

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NJ
Nathan Java, CWCP,
ESIS Southeast WC Claims
"I have had the pleasure to work with Rich and Steve for the past 10 years. The Command team always produces excellent results and customer service which..."

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KL
Kip Lassner,
Cole, Scott & Kissane
"I was excited to hear that Command Investigations was back in the industry.  As a defense lawyer, I know that surveillance and investigation can play..."

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KS
K.E. Senior Claims Adjuster,
"You are the best in the business!! I needed to have surveillance done within one hour of the assignment.   You said, NO PROBLEM…WE ARE ON IT. You not..."

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TS
Tom Stinnett, AIAA, ACS, CSA,
The Brokers Network
"I want to take this opportunity to express my appreciation for the excellent services you have always provided. Having been associated with you and your..."

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GJ
Glen J. Distefano,
SUNZ Insurance
"I have worked with and known the Command staff for more than six years. We have found that their SIU, surveillance and other investigative products are..."

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BS
Beverly Szopinski,
Southeast Personnel
"Having worked closely with Steve and his staff for over 5 years, their expertise, customer service and quality of work is excellent. They have always been..."

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FB
Florida Board Certified Civil Trial Expert,
"After working with the Command Investigative staff for over 10 years, I am still amazed at the exceptional quality of work and customer service. The quality..."

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BA
Beverly Adkins, AIC, AIM,
Johns Eastern Company, Inc.
"I have worked with Steve Cassell and his team for nearly ten years.  We have always been impressed with Command’s staff, technology, superior results..."

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KC
Kristin Cannell, MBA,
ASI Underwriters
"I have worked with the staff at Command for over a decade and find their customer service to be exceptional. They truly understand the sense of urgency..."

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CS
Courtney Sehmer,
WC Claims Director
"For the past 11 years, I have worked with Rich and his staff at various levels of my career. Not once have I doubted their professionalism, quality of..."

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SW
Stephanie Wallace,
Packard Claims Administration
"Working with Steve and his team for over 14 years I can say without any hesitation the quality of his investigative services are second to none. He stands..."

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BB
Brigitte B. Becker, AIC, ACA,
Frank Winston Crum Insurance
"I have worked with Steve Cassell and Rich Perri for almost 10 years and they have proven that they “walk their talk”.  They recognize the sense of..."

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