Infoquest, established in 1994 and based in Columbus, Ohio, joined Command in 2023. Infoquest provides a full line of professional investigation and information services for insurance claims, defense and business intelligence.
Infoquest’s service offerings include workers’ compensation, property & casualty, life & health, employer defense, fmla, surveillance, non-compete and medical canvassing. Infoquest has realized steady annual growth with a dedicated staff of professional investigators and outstanding client loyalty. The state-of-the-art IMS System provides clients with easy access to all investigative reports, evidence, and video which delivers timely, accurate information for better and faster decision making.
As Executive Vice Present, Jim’s role is pivotal in driving the success of the organization. His primary focus lies within the key areas of client relations, business development and new program initiatives.
Jim continues to oversee the InfoQuest business unit, dedicated to cultivating and maintaining strong relationships. Jim has built his career on understanding client needs, expectations and challenges. His mission is always to ensure exceptional service and value.
In Ken's current role as Director of Quality Assurance, he is an accomplished professional renowned for ensuring unparalleled efficiency and quality in processes and work products. With a wealth of industry experience, Ken excels in optimizing workflows and fostering a culture of continuous improvement in all aspects of operations in the field investigations..
Ken continues day to day engagement and support of the Infoquest business unit, delivering excellent service and impactful results.
