September 26, 2018. Command Investigations continues to expand and improve its Vendor Management Program™ (VMP™) to better serve the national investigative coverage needs of its clients.
To accomplish this, Command has expanded its thoroughly vetted nationwide network of investigative firms and specialists. These regional firms possess superior local knowledge and expertise that simply cannot be matched by large, centralized, national investigative companies.
“Effectively managing a network of vendors nationwide is a complex process,” said Steve Cassell, President and CEO of Command Investigations.
“The expansion of our Vendor Management Program™ has been at the direct request and needs of our customers. Command’s VMP™ platform offers transparent capabilities with accountable and improved investigative results. The adoption of this program has removed the burden of overseeing an expansive vendor network and allows the customer to focus on their core business. We are confident in our ability to deliver superior results, exceeding our clients’ expectations.”
To further capitalize on customer efficiency, Command provides secure access to their Command Center™ portal. This platform delivers a single-source digital interface for all investigative case updates, streaming video, reports, case notes and invoices. The portal is equipped with custom management reporting to benefit the client and claim outcome.
Command Investigations, LLC is the preferred provider of surveillance, SIU & anti-fraud programming, Claims Buzz™ social media investigations and monthly monitoring, iNQuest™ medical canvasses and background investigations to the insurance defense community.