“I can’t say enough high praises for your staff. They consistently maintain superior customer service – no matter the time or day. You guys picked up yet another last minute assignment today at the end of the day on a Friday. While I realize rush requests cannot always be handled due to already set schedules, your team has NEVER turned down work from me. Also, it goes a long way to have emails and phone calls answered timely. Honestly, I don’t think I have ever had to leave a voice mail for any of your staff. Someone is always there willing to take my call. Thank you again and please let your staff know that their hard work and dedication to provide consistent excellent customer service to Crum & Forster does NOT go unnoticed.
Claims Buzz Monitoring™
Claims Buzz Monitoring™ provides you with continuous, 24/7 monitoring of a claimant’s individual social media updates and posts. For the first time, you are empowered to make proactive decisions based upon real-time social media data. Claims Buzz Monitoring™ truly takes Claims Buzz™ social media investigations up a notch.
We offer several state-accredited and approved CEU training courses through in-office presentations or via an online hosted environment. Each course incorporates a highly interactive atmosphere with group involvement and spontaneous interaction, and our small course sizes allow you to interact and ask questions.