April 25, 2018. Command Investigations presented “Innovative Investigation Strategies for the Modern Risk Manager” to the Tampa Bay RIMS Chapter at the St. Petersburg/Clearwater Marriott on Wednesday, April 18th.
An introduction into fraud was provided, followed by investigative strategies to best ensure positive surveillance results. The complementary role social media investigations play when conducting a surveillance investigation was also covered.
Social media and social media monitoring have shifted how traditional investigations are performed because they provide real-time social media data on claimants. This real-time data allows claims handlers to make proactive decisions when scheduling surveillance.
Furthermore, surveillance scheduled based on results gathered through social media monitoring has helped Command achieve 250% more impactful video per investigation. It has also helped claims handlers increase their knowledge, enhanced fraud compliance reporting and produced faster claim resolutions.
As the preeminent organization dedicated to advancing the practice of risk management, RIMS, the risk management society™, is a global not-for-profit organization representing more than 3,500 industrial, service, nonprofit, charitable and government entities throughout the world. With over 120 members, the Tampa Bay Rims Chapter is the largest chapter in Florida.
Command Investigations, LLC is the preferred provider of surveillance, SIU and anti-fraud programming, Claims Buzz™ social media investigations and monthly monitoring, iNQuest™ medical canvasses and background investigations to the insurance defense community.