August 23, 2017. On Wednesday, August 16th, Command presented “Savvy Surveillance Secrets: The Real Story” to the Auto-Owners Insurance team in Lakeland, Florida.
The CEU began with a focus on potential red-flag triggers throughout an investigation, the positive benefits and ROI stemming from background investigations and the advantages of utilizing medical canvasses during an investigation.
The course then transitioned into best practices to ensure positive investigative results, including qualifying and vetting your investigative partner, implementing pre-surveillance investigations and conducting effective social media investigations.
A Claims Buzz Monitoring™ social media investigation is the most advanced investigative technology in the market, and when paired with surveillance, there is a 250% increase in the amount of impactful video obtained of a claimant. This pairing leads to a higher amount of savings per claim, faster claim resolutions and enhanced fraud compliance reporting.
For 100 years, Auto-Owners has been dedicated to the independent agency system. They are proud to be ranked among the Fortune 500 every year for the past 14 years, and their written premium is almost $6 billion. The Auto-Owners Insurance group is comprised of five property and casualty companies and one life/health/annuity insurer. They are recognized for exceptional financial strength and stability among the nation’s largest insurers.
Command Investigations, LLC is the preferred provider of surveillance, SIU and anti-fraud programming, Claims Buzz™ social media investigations and monthly monitoring, iNQuest™ medical canvasses and background investigations to the insurance defense community.