Vendor Management Program™
As a service to our national client partners, our Vendor Management Program™ (VMP™) is an enterprise-level solution that seamlessly provides best-in-class investigative services and coverage across the United States.
We have assembled a national network of investigative firms and experts who have been thoroughly vetted, meeting rigorous investigative and business standards. Command’s vendor panel represents the finest local and regional investigative firms in the country. Each vendor understands the challenges and nuances associated within their unique operating area. This ‘local’ knowledge and expertise cannot be matched by the large, national investigative firms.
Command has developed a sophisticated process blending dedicated management with proprietary software and an online secure vendor portal. This process strategically and efficiently identifies, assigns and schedules the ‘best fit’ investigative firm based upon the required skill sets, claim location and availability of the vendor partner.
Our Command Center™ portal provides a robust and secure online client interface solution that is a one-stop-shop for investigative case updates, streaming video, reports, case notes and invoices.
The Command Center™ portal centralizes the claims management process allowing for the efficient use of resources, custom reporting and consolidated management controls all benefiting the client and claim outcome.
Simplifying the Complexities of Vendor Management
Command’s Vendor Management Program™ removes the burden of overseeing an expansive vendor network, allowing the customer to focus on their core business values.