Command Investigations’ Joint Presentation at National RIMS Profiled by Business Insurance

MTP + SFC RIMSay 16, 2016.  Business Insurance featured Command’s “Surveillance: Advanced Strategies with Social Media” presentation conducted at the national Risk & Insurance Management Society (RIMS) Annual Conference in San Diego, California.

Steve Cassell of Command Investigations and Andy Olwert of SUNZ Insurance Solutions shared their insight to an audience of risk management leaders from throughout the US and around the world.

Business Insurance’s Louise Esola attended the presentation, and she published “Using social media to keep eye on fraud”, highlighting Cassell and Olwert’s presentation with Business Insurance’s online readership.

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The presentation focused on how to use social media as a pre-investigative tool to ensure positive surveillance and claim outcomes. Cassell and Olwert led an in-depth discussion on social media trends, demographic statistics, privacy issues, return on investment and enterprise level social media program engagement.

“It’s fundamental we investigate social media. With 80% of people age 18 to 49 using Internet sites such as Facebook, Twitter, Instagram and YouTube to keep in touch with friends and family, the chances of a claimant using social media is high enough to warrant a thorough look,” said Cassell.

Command Investigations was the only investigative company in the nation that was selected to present on social media investigations at RIMS.
Command strongly believes ignoring social media investigations is no longer an option, and that mindset has propelled Command into the national spotlight as a leader in the field of social media investigations, surveillance and SIU & anti-fraud programming.

Enlisting an investigative company with social media experience can help save thousands of dollars and avert claims in their entirety. It all comes down to savings – and neglecting social media investigations may be costing you.

Social media monitoring can take your claims investigations to the next level. By utilizing Claims Buzz™ and Claims Buzz Monitoring™, Command can assist you in finding relevant information pertaining to your claimant’s social media activities, empowering you to make proactive decisions based on real-time social media data. We are here to help: contact us at 800-217-2464 or

Command Investigations, LLC is the preferred provider of an enterprise level suite of investigative services to P&C Carriers, Self-Insured Entities and Third-Party Administrators, including surveillance, background investigations, medical canvasses, social media investigations and SIU & Anti-Fraud programming.