July 5, 2017. Command recently presented one of its five state-accredited CEU courses, “Investigative Options for the Claims Professional,” to the Mercury Insurance Group.
The CEU focused on red-flag triggers in insurance fraud, best practices to ensure positive investigative results, social media investigations and how to successfully schedule surveillance based on results obtained through social media investigations.
Additionally, the presentation focused on the critical role Claims Buzz™ and Claims Buzz Monitoring™ social media investigations play in the course of an insurance fraud investigation, as well as the effectiveness of iNQuest™ medical canvasses.
Claims Buzz Monitoring™ generates a 250% increase in impactful video results when paired with a surveillance assignment, and iNQuest™ medical canvasses help discover non-disclosed medical treatments and support possible misrepresentation assertions.
Since opening in 1962, Mercury Insurance has provided comprehensive coverage options ranging from personal auto insurance to homeowners insurance to mechanical breakdown protection. Dedicated managers and enthusiastic employees work hand-in-hand with their network of independent agents to make Mercury one of the fastest-growing auto insurers in the nation.
Command Investigations, LLC is the preferred provider of surveillance, SIU & anti-fraud programming, Claims Buzz™ social media investigations and monthly monitoring, iNQuest™ medical canvasses and background investigations to the insurance defense community.