April 16, 2013. Lake Mary, Florida – Command Investigations, LLC announces an approved claim savings resulting from successful video surveillance conducted on behalf of American Strategic Insurance Underwriters (ASI).
Kristin Cannell, Senior Claims Adjuster from ASI stated, “Thank you to Command Investigations for their investigative results on our file. With good video showing the claimant golfing with no difficulties, we were able to shut down our case. The attorney withdrew from the file and we are always mindful of cost of defense. This was a liability case which represents about $15,000 in savings.”
“The return on investment (ROI) calculated from this claim savings exceeds 23 times the cost of the surveillance investment made by ASI,” stated Steve Cassell, President and CEO of Command Investigations. “For every $1.00 spent on surveillance, ASI received $23.25 back in savings to their company. This is a true indicator of how an effective investigative partnership can positively impact claim savings.”
On this investigation, surveillance was initiated based upon developed intelligence revealing that the claimant was an avid golfer. Consequently, hours of surveillance footage was obtained documenting the claimant golfing and moving without restrictions.
“This is a win-win for all of the parties involved on this investigation,” stated Rich Perri, Executive VP for Command Investigations. “With outstanding information provided to us from ASI coupled with good surveillance video results, we were able to assist in a quick resolution and settlement on the case for our client.”