Field Investigations

Recorded Statements Icon BiggerCommand has a department dedicated to handling claim investigations. Our field investigators are full-time employees who exclusively handle these assignments.

Every field investigator is:

  • A Licensed Adjuster
    • Each field investigator is a licensed adjuster with years of experience handling claim investigations
  • A Licensed Investigator
    • Each field investigator is licensed under Florida Statute 493 and has years of investigative experience
  • Capable of Statewide Coverage and Rush Availability 
    • Our field investigators are strategically located throughout the state for immediate dispatch and response
  • Supervised by Dedicated Management
    • Full-time managers are exclusively tasked with overseeing this department
  • TWIC Certified
    • Our field investigators each have a Transportation Worker Identification Credential (TWIC) which enables them to assist you with off-shore investigations

Client Testimonial

“Obtaining recorded statements when there is a language barrier can be difficult as well as time-consuming. Many farm workers do not have personal phones or permanent addresses and the only place to contact them may be on the job site. Command’s bilingual investigator is my go-to-guy for obtaining recorded statements in these situations.”

D. Pickering, Workers’ Compensation Account Manager

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We also have experience handling various types of other claims, including:

  • Auto
  • Liability
  • Homeowners
  • Theft Investigations
  • Subrogation
  • AOE/COE