March 31, 2017. Command Investigations recently presented its popular CEU, “Surveillance: Advanced Strategies with Social Media” to the teams at Next Level Administrators and SUNZ Insurance Company, as part of their quarterly anti-fraud training.
The CEU focused on how Claims Buzz Monitoring™ can significantly impact the exposure of a claim and dramatically increase the investigative ROI. Claims Buzz Monitoring™ provides a continuous and ongoing monitoring of an individual’s social media updates and posts. There is an 80% chance that a claimant is actively engaged in social media, and establishing a baseline of their social media activity is now a key component of claims handling.
When Claims Buzz Monitoring™ is implemented in an investigation, impactful video results increase by an average of 250%, and an average of 2.2 less days of surveillance are ordered during the claim. These results are achieved through pinpoint surveillance scheduling based on real-time and actionable information obtained from the claimant’s social media activity.
Claims Buzz Monitoring™ is the newest and most technologically advanced investigative solution on the market. For the first time ever, adjusters can look into the future and make proactive decisions based on a claimant’s social media profiles and posts.
All CEU attendees were awarded two (2) ‘optional’ credit hours.
Next Level Administrators is a national leader of goal-oriented workers’ compensation solutions integrating data and people to provide claims administration and program management services to Carriers, Program Administrators, Captives and Self-Insured Employers.
SUNZ Insurance is recognized as a leader in offering customized workers’ compensation solutions to PEOs, staffing agencies and large companies. They work side-by-side with their clients to provide them with positive workers’ compensation solutions.
Command is the dedicated Special Investigative Unit (SIU) provider for SUNZ. As SUNZ’s SIU, Command provides all SIU & anti-fraud services in accordance with state fraud plans, qualifies, reviews, prepares and submits applicable suspected fraud claims to respective state bureaus, conducts all state anti-fraud related training and performs all mandatory compliance reporting.
Command Investigations, LLC is the preferred provider of surveillance, SIU & anti-fraud programming, Claims Buzz™ social media investigations and monthly monitoring, iNQuest™ medical canvasses and background investigations to the insurance defense community.