September 3, 2014. Command Investigations has made significant improvements to the email update format provided to customers. Improvements include:
- Investigative Status (open or closed)
- Plan of Action
- Highlighted Investigative Summary
- A single click into the Command Center™ portal allowing direct access to streaming video, reports, invoices, etc.
Command Center™ case management portal leverages the most advanced web technologies where clients are able to log into a custom branded, single source web portal. The Command Center™ case management portal features
- Increased security
- Improved data integrity
- Universal video viewing compatibility
- CC party continuity and control
- Consolidated reporting and data repository
- Enhanced customer communication platform
- Improved customer efficiency
WHAT’s NEXT?? Pictures of claimant activity in the email updates.