July 22, 2015. Lake Mary, Florida. Command Investigations is proud to introduce Claims Buzz Monitoring™, a quantum leap ahead in social media investigations.
Claims Buzz Monitoring™ provides a continuous and ongoing monitoring of an individual’s social media updates and posts. For the first time, the claims handler is empowered to make proactive decisions based upon real-time social media data.
This revolutionary product is a paradigm shift in the use of social media investigations and prioritizing investigative decisions. Claims Buzz Monitoring™ provides the client endless opportunities for use such as coordinating surveillance with real-time social media posts, monitoring an entire population of PTD claimants for social media updates or monitoring claimants historically active on social media.
“The unfortunate reality with all social media investigations is that the report is out of date upon its delivery to our customer. This is simply unacceptable in today’s fast moving claims environment,” says Steve Cassell, President & CEO of Command Investigations. “Claims Buzz Monitoring™ delivers actionable information to our customers in real-time. This is a game changer and will have significant impact on the investigative process of a claim.”
Claims Buzz Monitoring™ is performed by Command’s licensed, in-house, dedicated investigators. Command’s innovation and proven approach to social media investigations sets the standard in the industry.
About Command Investigations, LLC:
Command Investigations, LLC is the preferred provider of Surveillance, SIU & Anti-Fraud programming to P&C Carriers, self-insured entities and third-party administrators. Investigative cost containment solutions also include background investigations, Claims Buzz™ (social media investigations), medical canvasses, recorded statements and scene investigations.