April 4, 2017. In partnership with The Broward County Sheriff’s Office (BSO) and Gallagher Bassett adjusters on the BSO account, Command Investigations presented “Savvy Surveillance Secrets: The Real Story,” one of its five state-accredited CEUs, to the BSO and Gallagher Bassett teams on Thursday, March 30th.
The CEU focused on Claims Buzz Monitoring™ and the unprecedented ROI it provides on a claim. Claims Buzz Monitoring™ steadily tracks an individual’s social media posts to establish a baseline of their social media activity. It is the newest and most technologically advanced investigative solution on the market. For the first time, adjusters can look into the future and make proactive decisions based on a claimant’s social media activity.
In addition to Claims Buzz Monitoring™, the course covered ethical, legal and privacy issues faced when conducting surveillance. Major focus areas included investigative danger areas, successful communication models, required and necessary intake information, claimant profiling and the use of social media.
All attendees were granted one (1) adjuster ‘optional’ credit hour by the state.
The Broward County Sheriff’s Office, the chief law enforcement agency in Broward County is one of the largest, most progressive, professional and respected organizations in the State of Florida. BSO serves its community with law enforcement, detention and fire rescue services in the unincorporated areas of Broward County as well as in 13 local municipalities through contract services.
As the premier multiline claims services provider Gallagher Bassett helps people, companies and organizations around the world get back on track. The sooner. The better. They guide those suffering a loss to the best outcomes for their futures. They guard their clients’ names and assets with unrivaled products and service.
Command Investigations, LLC is the preferred provider of surveillance, SIU & anti-fraud programming, Claims Buzz™ social media investigations and monthly monitoring, iNQuest™ medical canvasses and background investigations to the insurance defense community.